Applicant FAQs

We are a Real Estate Brokerage and Management Company that conducts sales, leasing and management of rental investment properties. The owner of the property is the landlord, and we are hired by the owners to represent them as Agent for the Landlord.  There may be a few properties that are owned by members of Cedar Springs Realty, however the majority are privately owned by individual investors.

Click on the “Contact Us’’ button on the property listing and fill out the required contact information.  A member of our staff will be in contact with you to discuss qualifications for the property and schedule a showing.

Click on the “Apply Now” button on the property listing and fill out all of the required information.  A member of our staff will be in contact with you to discuss qualifications for the property. 

The application fee is $80 per application. All adults 18 and over must complete an application.  Application fees are nonrefundable.

It will typically take 2-4 business days for a decision to be made on applications once all supporting documentation has been provided. Please provide any additional documents requested as soon as possible.  Some may take longer depending on the residential history of the applicant

Prior to the time of move-in, you will need to pay 1 month’s full rent, your security deposit and any pet fees or other fees as describe in your signed lease. 

We require a combined household income of 2.5 to 3 times the rental rate to be approved for tenancy. If the income of your household does not meet that requirement, you are welcome to apply with a co-signer.

We love pets!  However, all pets must be approved by the Owner and there is a $600 nonrefundable pet fee for up to 2 pets.

Yes, your deposit is fully refundable if certain conditions are met based upon your lease. 

The Security Deposit may NOT be used as the last month’s rent. 

Any Security Deposit refund will be mailed to you no later than thirty (30) days after termination of tenancy (lease end date) or delivery of possession to landlord (full move out and turn in keys.  Can be extended to sixty (60) days if required

Through your Resident Portal. You can setup one time and recurring payments for free by using your bank account information. You can also use your credit or debit card though you will be charged a convenience fee.  We do not accept cash payments. 

Through your Resident Portal.  Rent is due by the 1st of the month and considered late if received after midnight on the 5th. If rent is received after the 5th, you will incur a late fee equal to 5% of the monthly. Payments received after the 5th day of each month may be required to be in the form of certified funds or money order and include the late fee listed in your lease.

For emergency maintenance request, you can submit through your Residents portal and you may call our main office number at 919-307-7767 and follow the prompts to report an emergency request and our on call associate will return your call promptly. 

For non-emergency maintenance requests, please submit a request through your Residents Portal. Please give us as much information as possible and photos if available. 

Depending on the property, tenant is responsibley to care for the lawn and grounds and keep them in as good a condition as when you moved in. This includes edging, watering, mowing, trimming, and weeding. 

It is the Resident’s responsibility to provide routine pest control for cockroaches, ants, spiders, silverfish, bugs, fleas, mice, etc. It is recommended that the Resident sign up for a pest control service to maintain pest control for the home. 

Any changes to the house must be submitted to CSR in writing along with samples of colors, drawings, etc. All Changes MUST BE APPROVED prior to any alterations. You will receive written permission once it is approved or a notice that it was declined.